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style="background-image:url(../00_images/banner_2.jpg);"><img src="../00_images/banner_2_left.jpg" width="132" height="39" alt="Queensland Purchasing - Department of Public Works"></div> <ul id="udm" class="udm"> <li><a href="../01_aboutus/index.htm" name="nav1">About us</a></li> <ul> <li><a href="../01_aboutus/history.htm">Our history</a></li> </ul> <li><a href="../02_policy/index.htm">Policy and implementation notes</a> <ul> <li><a href="../02_policy/spp.htm">State Procurement Policy</a></li> <li><a href="../02_policy/better_purch.htm">Better Purchasing Guides</a></li> <li><a href="../02_policy/ict_framework.htm">ICT Procurement Framework</a></li> <li><a href="../02_policy/int_trade_agree.htm">International Trade Agreement obligations</a></li> <li><a href="../02_policy/links.htm">Links</a></li> </ul> </li> <li><a href="../03_tenders/index.htm">Tenders/business opportunities</a> <ul> <li><a href="https://tenders.nsw.gov.au/queensland/" target="_blank">Forward procurement 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</li> <li><a href="../07_disposals/index.htm">Government disposals</a> <ul> <li><a href="../07_disposals/plant_equip.htm">Disposal of plant and equipment</a></li> <li><a href="../07_disposals/auction.htm">Sale by auction</a></li> <li><a href="../07_disposals/tender.htm">Sale by tender</a></li> <li><a href="../07_disposals/disposal_forms.htm">Disposal forms</a> </li> </ul> </li> <li><a href="../08_qa/index.htm">Quality assurance</a> <ul> <li><a href="../08_qa/qa_search.htm">Register of quality assured suppliers</a></li> <li><a href="../08_qa/qa_policy.htm">Quality assurance policy</a></li> <li><a href="../08_qa/qa_program.htm">Quality assurance certification program</a></li> <li><a href="../08_qa/qa_info.htm">Quality assurance general information</a></li> <li><a href="../08_qa/qa_faq.htm">FAQs</a></li> </ul> </li> <li><a href="../09_travel/index.htm">Travel</a> <ul> <li><a href="../09_travel/timeline.htm">Timeline</a></li> <li><a href="../09_travel/soa.htm">SOA's</a></li> <li><a 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<li><a href="../gitc/contactus.htm"> Contact Us</a> </li> </ul> <li><a href="../12_procurelog/index.htm">Procurement and logistics initiative</a></li> <li><a href="../11_publications/index.htm">Resources</a></li> <li><a href="../pms/index.htm" style="border-right:none">Print management solution</a></li> <ul> <li> <a href="../pms/background.htm">Background</a></li> <li> <a href="../pms/solution.htm">Print Management Solution</a></li> <li><a href="../pms/unit.htm">Print Management Unit</a></li> <li><a href="../pms/external.htm">External print manager</a></li> <li><a href="../pms/system.htm">Print Management System</a></li> <li><a href="../pms/comms.htm">Communication and resources</a></li> <li><a href="../pms/faq.htm">FAQs</a></li> <li><a href="../pms/glossary.htm">Glossary of terms</a></li> <li><a href="../pms/contacts.htm">Contacts</a></li> </ul> </ul> </div> <div id="nav2"> <!-- InstanceBeginEditable name="secnav" --> <!-- InstanceEndEditable --></div> <!-- InstanceBeginEditable name="content2" --> <div id="content2"> <h1><a name="content"></a>Contact us</h1> <p>You can contact us by phone, email or in person. Queensland Government Chief Procurement Office is open from 8:30am and 5.00pm (EST), Monday to Friday.</p> <p>Reception phone: +61 7 3235 4333<br> Telephone (toll free): 1800 631 991 <br> Fax: +61 7 3224 7921 <br> Email: <a href="mailto:betterpurchasing@qgcpo.qld.gov.au">betterpurchasing@qgcpo.qld.gov.au</a><br> (please note: if your request is urgent, please phone Queensland Government Chief Procurement Office) </p> <p><strong>Address all correspondence to: </strong></p> <p>Queensland Government Chief Procurement Office<br> GPO Box 123<br> Brisbane QLD 4001</p> <p><strong>For information on submitting tenders: </strong></p> <p>Refer to the <a href="../05_supply/mail.htm">Mail, Security Screening Arrangement</a> page. </p> <h2>Feedback</h2> <p> The Queensland Government Marketplace is constantly being upgraded and monitored for improvements. </p> <p>Part of this process includes how our clients find our site for useability of information and as a resource tool.</p> <p>If you would like to provide some feedback for this site please <a href="mailto:betterpurchasing@qp.qld.gov.au">send us a message</a>.</p> <h2>Complaints</h2> <p>We are committed to effectively handling complaints in a timely and efficient manner.</p> <p>If you have a complaint about our service or actions, or those of our staff, we encourage you to read our <a href="http://www.publicworks.qld.gov.au/Documents/Brochures/complaints_brochure.pdf">complaints brochure</a>. The brochure provides details on how we handle complaints. Contact information can be found on pages three to six of the brochure.</p> <p>For further information regarding the manner in we administer complaints, please read the department s complaints management <a href="http://www.publicworks.qld.gov.au/resources/Documents/complaints_management_policy.pdf">policy</a> and <a href="http://www.publicworks.qld.gov.au/resources/Documents/complaints_management_procedure.pdf">procedure</a>.</p> <p>Last updated September 2009</p> </div> <!-- InstanceEndEditable --> <div id="footer"> <p><a href="00_utilities/copyright.htm" title="Copyright" name="footer">Copyright</a> | <a href="00_utilities/disclaimer.htm" title="Disclaimer">Disclaimer</a> | <a href="http://www.publicworks.qld.gov.au/Pages/privacy.aspx" title="Privacy">Privacy</a> | <a href="http://www.qld.gov.au/right-to-information" title="RTI">Right to Information</a> | <a href="00_utilities/accesskeys.htm" title="Access Keys" accesskey="0">Access keys</a></p> <p>&copy; The State of Queensland, Queensland Government Chief Procurement Office 2009.</p> <p><a href="http://www.qld.gov.au" title="Link to Queensland Government (www.qld.gov.au)" accesskey="1">Queensland Government</a></p> </div> </body> <!-- InstanceEnd --></html>